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Time of delivery

Products purchased on the www.jaked.com online store are normally delivered within 3 working days from the order date in Italy (except islands and remote locations), and within 6 working days in the EU.

Deliveries may incur slight delays during holiday periods; couriers do not deliver on 25/12, 26/12, 01/01 or on weekends.

Shipping charges will be added to the total cost of your order. These charges vary according to the destination. Products purchased on our website can be shipped to the following countries at the following cost:

ARGENTINA € 20,00      LITUANI € 15,00
AUSTRIA € 10,00      LUXEMBOURG € 10,00
BELGIUM € 10,00      MALTA € 15,00
BULGARIA € 15,00      MEXICO € 15,00
BRAZIL € 20,00      NETHERLANDS € 10,00
CANADA € 15,00      NORWAY € 15,00
CHILE € 20,00      POLAND € 15,00
CYPRUS € 15,00      PORTUGAL € 10,00
CZECH REPUBLIC € 15,00      REPUBLIC OF KOREA € 20,00
DENMARK € 10,00      ROMANIA € 15,00
ESTONIA € 15,00      SAN MARINO €  5,00
FAR OER ISLANDS € 20,00      SINGAPORE € 20,00
FINLAND € 10,00      SLOVENIA € 15,00
FRANCE € 10,00      SLOVAKIA € 15,00
GERMANY € 10,00      SOUTH AFRICA € 20,00
GREECE € 10,00      SPAIN € 10,00
HONG KONG € 15,00      SWEDEN € 10,00
HUNGARY € 15,00      SWITZERLAND €  5,00
IRELAND € 10,00      TAIWAN € 20,00
ISRAEL € 20,00      TURKEY € 20,00
ITALY €  5,00      UNITED ARAB EMIRATES € 20,00
JAPAN € 15,00      UNITED KINGDOM £ 10,00
LETTONIA € 15,00      URUGUAY € 20,00


SHIPPING TIMES

Orders placed during office hours (from Monday to Friday, between 8.00am and 6.00pm) are handled from the following day and delivery follows the schedule of the country to which orders are shipped. In general, within Italy delivery is expected within 2 or 3 working days, in the rest of Europe between 3 and 5 working days, and for the rest of the world between 5 and 7 working days (excluding time and costs related to customs operations).

  • For purchases to be delivered within Italian territory and within EU countries, the total cost includes VAT; for non-EEC countries, Jaked is not liable for customs or import duties, nor for customs clearance expenses applied to the goods by local authorities;
  • Delivery is not available on Saturdays, Sundays, or public holidays. In such cases delivery will be made on the following working day;
  • Once the product has been delivered to the carrier, with a regular shipment contract, the risk of loss rests with the buyer;
  • Users can always verify the status of their order by contacting Customer Service at ecommerce@jaked.com
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